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At Vape Pod Bazar, we strive to provide our customers with the best possible shopping experience. We understand that sometimes, despite our best efforts, a product may not meet your expectations. That's why we have implemented a comprehensive return policy to ensure your satisfaction. 15-Day Return Window Our return policy allows you to request a return within 15 days of receiving your item. This means that if you are not completely satisfied with your purchase, you have 15 days to initiate the return process. Eligibility for Return In order to be eligible for a return, the item must meet certain criteria: The item must be in the same condition as when you received it. The item must be unused and in its original packaging. You must provide the receipt or proof of purchase. If your item meets these requirements, you can proceed with the return process. Initiating a Return To initiate a return, please contact us at vapepodbazaroffical@gmail.com. Our customer service team will guide you through the process and provide you with a return shipping label. Please note that returns sent without prior authorization will not be accepted. Exceptions to our Return Policy While we strive to accommodate all returns, there are certain items that cannot be returned: Perishable goods, such as food, flowers, or plants Custom products or personalized items Personal care goods, such as beauty products Hazardous materials, flammable liquids, or gases Sale items or gift cards If you have any questions or concerns about the eligibility of your item for return, please don't hesitate to contact us. Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund. European Union 14-Day Cooling Off Period If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, without any justification. The same eligibility criteria mentioned above apply to these returns. If you have any further questions or require assistance with your return, please don't hesitate to reach out to our customer service team at vapepodbazaroffical@gmail.com. We are here to ensure your satisfaction and provide you with a seamless return experience.